Marlboro License Department rocks!

My car’s license expired (back in October) and I have never found time to get it renewed. My professional engagement did not allow me to spend hours waiting in a queue to have my license renewed. So I decided to go with the queue service of Kya Sands Testing Station which was completely incompetent in getting this sorted and after 4 weeks of waiting on them, I decided to do it myself.

Initially I made the mistake of driving through to Centurion where I was turned away since I do not live in Pretoria – how stupid is this and someone explain why I can drive anywhere in South Africa but can only renew my license where I live? So I went through to Marlboro (Sandton’s) traffic department. The queues at 10am were bearable and I could literally walk up to a cashier and had my license renewed (with a R 500,00 penalty for a 6 month overdue renewal) within 2 minutes. While there I organised a duplicate of my traffic register which also only took 10 minutes.

The above begs the question why a queuing service was not able to do this in 4 weeks and charges a bundle for it?

Update (2009/12/29): A large amount of people keep on asking me for directions – why don’t you look it up – here we go: S26 05.623 E28 05.395. For Google Maps, go here.

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14 Responses

  1. Jennifer says:

    please send directions . live along rivonia

  2. Neo says:

    please send directions . live in Pretoria

  3. Peggy says:

    Please forward me telephone number as I have a few questions, I have relocated from the coast

  4. Kelebogile says:

    I heard a roumor that if you need a code 10 you need to start from code 8 how true is that please advise.

    Kind regards,

  5. Pamela says:

    Pli help me with their telephone no the one in their website is not working.

  6. Lauren says:

    were you able to pay with your debit card or did you have to pay with cash?

  7. Can you please let me know how much a car licence is for a toyota tazz1300. 2001 model.
    And which is the nearest place that I can buy one. I am from Lower Houghton

  8. thiru says:

    TRY PHONING THEM….YOU’ll NEVER GET THROUGH!!!!! it just rings and rings and rings and rings and rings and rings and then gets cut off!

  9. Sanett van der Merwe says:

    I feel the service sucks, some of the staff is helpfull, but the rest is like they are doing us a favour, instead if they do not have us that want to go for our licences, they will not have work or a salary, they must really look at them selfves.

    Computers run their lives, they are not interested even if you made a mistake – to even assist – it is either their way or no way “just anonther way that the goverment can rip the public off” Catch a wake up and start looking at customer service and understand what that means.

    Please bring the call centre back so that we can book telephonically as we cannot afford to stand in lines for nothing,and time is of essence.

  10. Gwayman says:

    Malboro …….they never answer the phones, they are a bunch of idiots. They are arrogant with huge attitudes

  11. Franklynmaphutha says:

    is there any telephone number we can use to get through to marboroo trafic department? the onein their website it can ring 24/7 whith nobody unswering it pls hep

  12. dude says:

    lies! all lies!

  13. juanita says:

    I have been phoning every day throughout the day for over a week. No one ever answers.There is no way to get hold of this department or any licensing department in the whole of Gauteng because all the numbers just rings and rings. I have questions and need info. Is there anyone out there with contact numbers? i need to find out for my boss how to apply for a learners if you are still waiting for your SA id.

  1. December 31, 2011

    [...] Marlboro License Department rocks: I posted a personal experience about this in 2008 and I still get a high count of visits. I received so many emails/comments asking me for directions, that I eventually updated the article with GPS-coordinates. Since GPS-coordinates have not been sufficient, I post now also a link to Google Maps. [...]

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