R&D Techlead and Dev Manager / e-Commerce / Java- & JEE specialist / gadgeteer / consumer-, privacy- & security activist
You will recall that in October 2015 ISPA ruled in my favor against Afrihost. I was not 100% satisfied with the ruling as ISPA did not rule in my favor for the other complaints I raised. As part of the...
I had been hosting with eApps.com for years, but as great as the company was in the beginning, support over the years deteriorated to such an extent that even with dedicated hosting I worried about technical glitches as their support system...
After a dreadful 11 months hosting our business with Neotel and having exhausted all avenues with Neotel senior staff and executives, I have reached a point where our business relationship has become unworkable and while I typically do not like...
One would reasonably expect, that a courier company such as UPS would strive to do one thing well: delivering parcels. I recently ordered items (a 480GB SSD via Fedex and some Gelaskins via UPS) from the United States. The Fedex...
I have never been a true fan of MTN (Most Terrible Network) and over the years experienced many unpleasant customer service issues. It came with great frustration that my 15 month old iPhone 4 started having issues with the power...
Google launched their URL shortener service over at goo.gl:
In short, over the last 12 months using Postnet Broadacres I had 5000 Euros stolen as 3 separate registered letters with cheque-card, PIN and internet banking codes disappeared as well as lost 11 parcels to theft within the postal system....
I finally managed to understand the South African Post Office’s mission statement: “We will enable the nation to efficiently connect with the world by distributing information, goods, financial and government services; leveraging our broad reach and embracing change, technology and...
The Most Terrible Network manages to really piss off customers – like me! This morning I realised that my service is suspended! Waiting for the call-centre (a good 30 minutes until someone picks up the phone) I get told that...
In one of my previous posts I raised my latest issue on my Land Rover and was hoping that either Land Rover South Africa or the dealership in question (Waterford Land Rover, Fourways) would address my concerns. (I also reported...
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